Privacy policy

Last updated: 22 July 2026

This Privacy Policy describes how Urenvos ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from URENVOS  (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below.

What Personal Information We Collect

  • Contact details — name, address, phone number, and email.
  • Order information — billing address, shipping address, payment confirmation, and items you have viewed or purchased.
  • Account information — username, password, and security questions if you register an account.
  • Shopping information — items you view, place in a cart, or add to a wishlist.
  • Customer support information — information you choose to include in communications with us.

Payment Information
All payment processing on this Site is handled through Shopify Payments and its associated payment providers. Your payment card details are collected and processed directly by Shopify Payments and are never stored on our servers. Please review Shopify's Privacy Policy for details on how your payment information is collected, used, and protected.

Sources of Personal Information
We collect this personal information directly from you, automatically through your use of our Site (via cookies and similar technologies), and from third parties including Shopify and its payment and analytics partners.

How We Use Your Personal Information

  • Providing products and services, including processing payments, fulfilling orders, and sending notifications related to your account or purchases.
  • Marketing and advertising, including sending communications about new products, promotions, or events (where permitted by law).
  • Security and fraud prevention, including detecting and preventing fraudulent transactions and other unlawful activity.
  • Communicating with you regarding customer support requests.

How We Disclose Personal Information

We may disclose your personal information to third parties, including:

  • Shopify and its payment processing partners, to facilitate secure transactions and comply with Shopify Payments' terms and applicable financial regulations.
  • Shipping and logistics partners, to fulfill and deliver your order.
  • Marketing and analytics providers, to help us understand how our Services are used.
  • Law enforcement or regulators, when required to comply with legal obligations, respond to lawful requests, or protect our rights.

We do not sell your personal information for monetary compensation. Depending on your jurisdiction, certain data-sharing practices may be considered a "sale" or "sharing" under applicable law — you may have rights to opt out, described below.

Cookies

We use cookies and similar tracking technologies to operate and improve our Site, personalize your experience, and analyze how visitors interact with our Services. You can control cookie preferences through your browser settings.

Your Rights

Depending on where you live, you may have rights under applicable data protection laws (such as GDPR in the EU, or state privacy laws in the US), including the right to access, correct, delete, restrict, or port your personal information, and to withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details below.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Children's Data

The Services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children.

International Transfers

Your personal information may be transferred to, stored, and processed in a country other than the one in which you reside, including the United States. We take steps to ensure appropriate safeguards are in place when your information is transferred internationally.

Contact Us

If you have questions or concerns about how we handle your personal information, or wish to exercise your privacy rights, please contact us:

  • Address: 13400 Rosemary Blvd, Oak Park, MI 48237, United States
  • Support Email: support@urenvos.us
  • Contact Email: contact@urenvos.us
  • Phone: +1 (248) 973-9585
  • WhatsApp: +1 (248) 973-9585